We cover the cost of delivery on all orders for you!

Processing time:
Once you have placed your order through our online store you will immediately enter the queue for the distribution team to package up and prepare your items for the courier to collect.

Orders placed before 1pm - We will aim to have these packaged up and collected by the courier the same day, however, this is not guaranteed and it may go the following morning.

Orders placed after 1pm - Will be collected by the courier the following morning, if you order after 2pm on Friday or anytime in the weekend then you can expect your package to be collected by the courier Monday morning.

Courier time:
We are proud of our courier service and can happily say most NZ deliveries are typically 2 - 3 business days, however, if you are rural then please be patient and allow for an additional day for the driver to reach you.

You are covered when you buy from Herbal House

We ensure that all of our products undergo rigorous quality testing and extensive packaging to reduce the chance of any defects, however, in the unlikely circumstance that there is a failure with your purchased goods, simply take a deep breath and get in touch.

2 Year Warranty Included on each product.

For more details on our warranty policy please visit our warranty page