Skip to content

Popular Questions

Does Herbal House offer product warranties?

Absolutely, we include our standard 2 year warranty on all items

How Long Will Delivery Take?

Orders are typically dispatched same or next day so if you are in central areas it should arrive within 1-3 working days. For rural addresses typically it takes 4-10 working days depending on location.

How much does delivery cost?

We cover delivery costs for all orders exceeding $499, regardless of your location within VIC & NSW. A flat $15 shipping fee is applied to all orders under this amount.

Are 4Season LED Grow Lights and Ventilation Fans Certified in Australia?

Absolutely! All 4Seasons LED Grow Lights and Ventilation Fans have SAA Certification which means they have passed the AS/NZ Standards to operate safely in NZ and Australia.

Many of the electronic items imported do not have local certification, it is important to confirm this as running an uncertified electronic item in your house could void your insurance and put your home and family at risk!

What does discreet Packaging actually mean?

We pride ourselves on making sure your privacy is respected, this is why our products are delivered in blank packaging or black wrapped.

Even on the courier label you will not find any of our company details other than our return address.

Do you have any installation videos?

Yes, we put in a huge amount of effort to make informative and helpful videos on our youtube channel.

From full step by step walkthroughs to in-depth product breakdowns we are constantly aiming to up the bar.

Are your product in stock locally or do you send from overseas?

Yes, all of our products are kept in stock in our Victoria warehouse, no items are sent from outside of Australia.

Do you give your customer information to third parties?

No, Absolutely not. We take our customers privacy extremely seriously.

PPFD Value - What is this and why is it important?

The PPFD value is used to measure the efficiency of grow lights. While lumen and LUX values are more widely known, PPFD values are much more conclusive concerning plant growth and how it is impacted by different light sources.

What does "Colour Temperature" Mean and why is it important?

Color-temperature is commonly known as ranging between warm white and cool white. While cool whites (5000K and higher) enhance vegetation and stocky plant growth, warm whites (below 3300K) further the plant’s fruiting and flowering phase and encourage tall growth. However, as our LEDs operate around 3500K neutral white, both phases are covered. As a result, the plants are provided with optimal lighting conditions during all phases and will display healthy growth.

Growth, Fruiting & Flowering - Things to keep in mind when plant breeding with LED

Our COB LEDs offer large amounts of power. If the grow area is well illuminated and suitably powered, the plants can grow more stocky than usual. To counteract this we suggest increasing the distance between plants and lights. Note, however, that this will also decrease the level of light intensity. Light temperature can be divided into three categories: 2700K-3000K for fruiting and flowering, 3500K-4000K for all phases, 5700K-6000K for vegetation.

1 of 4